Last Updated: [Insert Date]
Welcome to Paddle Play Shop! These Terms and Conditions govern your use of our website kayakingclubsports.com and all purchases made through our store. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Our Water Sports Community
Paddle Play Shop serves water sports enthusiasts who share our passion for kayaking, canoeing, paddle boarding, and related activities. Our products are designed for recreational and professional paddlers who value quality equipment for their aquatic adventures.
2. User Responsibilities
As a valued member of our paddling community, we ask that you:
- Provide accurate and complete information when creating an account or placing an order
- Use our products safely and as intended for water sports activities
- Comply with all local laws and regulations regarding watercraft and safety equipment
- Review product specifications carefully before purchase to ensure suitability
- Protect your account credentials and notify us immediately of any unauthorized use
3. Products and Services
3.1 Product Range
We specialize in:
- Kayaks and canoes for various skill levels
- Stand-up paddle boards (SUPs)
- High-performance paddles
- Essential accessories and replacement parts
- Winter sports sleds for year-round adventure
3.2 Product Information
We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight variations may occur. All weights and dimensions are approximate.
3.3 Safety Notice
Water sports carry inherent risks. By purchasing our products, you acknowledge:
- Proper safety gear (life jackets, helmets) should always be used
- Products should be used within their designed capabilities
- Children should always be supervised by competent adults
- You are responsible for learning proper techniques and local regulations
4. Ordering and Payment
4.1 Order Process
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email with details.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are processed securely. We do not store your full payment details.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.
5. Shipping Policy
5.1 Shipping Options
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)
5.2 Delivery Areas
We ship worldwide except certain remote areas in Asia and other select regions. International customers are responsible for any customs fees, duties, or taxes.
5.3 Delivery Issues
If your order is delayed or shows delivery issues, please contact us immediately at [email protected].
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for unused items in original packaging with all tags. Original shipping fees are non-refundable.
6.2 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Customized paddles or engraved equipment
- Used safety gear (life jackets, helmets)
- Opened packages of small parts (screws, fittings)
- Items damaged due to improper use
6.3 Return Process
Contact us within 15 days at [email protected] to initiate a return. Include your order number and reason for return. We’ll provide a Return Merchandise Authorization (RMA) number and instructions.
6.4 Refunds
Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.
7. Intellectual Property
All content on kayakingclubsports.com, including text, graphics, logos, and product designs, is the property of Paddle Play Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Liability Limitations
Paddle Play Shop’s liability is limited to the purchase price of the product. We are not liable for:
- Consequential, incidental, or special damages
- Improper use of our products
- Weather or water conditions affecting product performance
- Modifications made to products after purchase
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our website with the effective date.
11. Governing Law
These Terms shall be governed by the laws of the State of Michigan, USA, without regard to its conflict of law provisions.
12. Contact Us
For questions about these Terms or our products:
Paddle Play Shop
2431 Wildrose Lane
Detroit, MI 48226 USA
Email: [email protected]
Making every paddle adventure perfect since [year]
