About Paddle Play Shop

Who is Paddle Play Shop for?
Paddle Play Shop caters to water sports enthusiasts of all levels – from fishing aficionados needing stable kayaks to fitness-focused paddleboarders and families looking for tandem canoes. Our premium gear is designed for those who love exploring lakes, rivers, and coastlines worldwide.
What makes your products special?
We specialize in high-quality water sports equipment that combines durability with performance. Our carefully curated selection includes accessories, boats, canoes, kayaks, paddle boards, paddles, parts, and sleds – everything you need for your next aquatic adventure.

Ordering & Payments

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Do you offer seasonal discounts?
Yes! Watch for our famous seasonal sales like our $99 kayak events where you can get premium gear at unbeatable prices with the same reliable shipping options.

Shipping & Delivery

Where do you ship to?
We ship worldwide, excluding some remote areas (particularly in Asia). Our streamlined delivery process gets your adventure essentials to you quickly and efficiently.
What are my shipping options?
Standard Shipping: Fast Track to the Water (DHL/FedEx) – $12.95 USD, 10-15 days after dispatch
Free Shipping: Budget-Friendly Adventure (EMS) – FREE for orders over $50, 15-25 days after dispatch
How long does order processing take?
Our team of paddling enthusiasts carefully prepares your gear within 1-2 business days from our Detroit warehouse. You’ll receive tracking information as soon as your package is dispatched.

Returns & Exchanges

What is your return policy?
We stand behind every product we ship. If you’re not completely satisfied, you may return items within 15 days of receipt. Your satisfaction is our priority because we know happy paddlers make for the best adventures!
How do I initiate a return?
Please contact our team of paddling experts at [email protected] with your order details and reason for return. We’ll guide you through the simple process.

Product Questions

How do I choose the right kayak/canoe/paddle board?
Our gear is designed for specific water activities. Consider your primary use (fishing, recreation, fitness), the water conditions you’ll encounter, and whether you need solo or tandem equipment. Our experts are always happy to provide personalized recommendations.
Do you offer accessories for water safety?
Absolutely! Check our “Accessories” and “Parts” sections for essential safety gear including life vests, waterproof cases, and repair kits to ensure your adventures are both fun and safe.

Contact & Support

How can I contact customer service?
Our team of paddling experts is always happy to help! Email us at [email protected] or visit us at:
2431 Wildrose Lane, Detroit, US 48226
Ready to Make Waves? Whether you’re a fishing enthusiast, family adventurer, or fitness paddler, we’ll get your perfect gear to you with our reliable shipping options. Happy paddling!